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Customs Helpline

CUSTOMS SERVICES

Customs Helpline

Customs trainings

Customs engineering

Optimised and secured international supply chains

Our Customs helpline: your ally for getting quick answers to your customs-related questions

Navigating customs rules and obligations can quickly become a headache for companies operating internationally. 

With our Customs Helpline service, you're no longer alone in facing these challenges. We provide you with tailored expertise and fast assistance, adapted to your specific needs.

Why use our Helpline?

A single subscription for VAT and Customs: Our know-how and operational expertise in VAT and Customs allow us to offer a single subscription for all your VAT and Customs issues.

Priority handling: Our subscription clients benefit from priority handling of their inquiries by our team.​

Convertible minutes: Haven’t used your full helpline credit? You can convert it into training. 

Examples of Customs issues we handle

  • Assistance with tariff classification (Customs code), determination of Customs origin (preferential/non-preferential), and Customs valuation of products 
  • Support in identifying regulatory and normative constraints for the relevant products 
  • Securing and optimizing extra-EU triangular operations (cross-trade) (cross-trade) 
  • Customs declarations review and control
  • Guidance in establishing the required procedures and standard operating procedures for managing customs risk and conducting customs clearance operations 
  • Securing the relationship between the company and its Customs Representative (mandate, contract, operational procedures, reporting) 
  • Assistance in implementing a simplified customs clearance procedure tailored to the company’s flows and obtaining required customs authorizations adaptée aux flux de l’entreprise et dans l’obtention des autorisations en douanes requises
  • Support in obtaining and maintaining the Authorized Economic Operator (AEO) status
  • Audit of the company’s customs operations to identify areas for securing and optimizing international flows
  • Advice on the use of Incoterms


WOULD YOU LIKE TO SUSCRIBE TO OUR HELPLINE OFFER? CONTACT US